Remote 24hr Crisis Helpline Therapist

The Pieta 24hr Crisis Helpline is a confidential and professional service providing telephone/SMS crisis support, advice, and referral for those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.

Pieta is presently recruiting Remote Helpline Counsellors/Psychotherapists to join our existing team. Our Remote 24hr Crisis Helpline Therapist’s work 24 hours a week on a rolling roster to ensure our service is available 24 hours a day throughout the year.

Hours: 24hrs per week on average (13 X 8hr shifts per month)

Location: Remote

Salary: €22.84 basic rate per hour/€25.00 Sunday rate per hour

The ideal candidates will:

• Have completed a Diploma or Degree course in Counselling & Psychotherapy.
• Be a Fully Accredited or Pre-Accredited member of IAHIP, IACP, FTAI, NAPCP, ICP, BACP or equivalent.
• Be flexible and available to work shifts across the 24-hour day, including night shifts & weekends and on a rotating basis.
• Have previous helpline experience, either in a paid or voluntary capacity.
• Have completed training and be experienced in working with those at risk of or affected by suicide.
• Demonstrate evidence of their personal therapy work. 

• Demonstrate excellent listening, communication, decision-making and assessment skills.
• Demonstrate great warmth and the ability to empathise.
• Work as part of a Clinical Team.
• Be proficient in MS Office and Outlook.
• Have experience using Salesforce or similar CRM system

The successful candidate shall be required to:

• Build relationships and support callers using the stated policies and procedures of the Helpline.
• Work within the ethos and philosophy of Pieta
• Receive ongoing external clinical supervision and attend group supervision internally in Pieta once per calendar month.
• Actively participate in Pieta internal meetings as appropriate e.g. staff/clinical meetings.
• Take responsibility for one’s own continued professional development.
• Keep up to date with best practice and procedures at all times in line with the Code of Ethics of IAHIP, IACP, FTAI, NAPCP, BACP, ICP or equivalent.

Note: The successful candidate will be required to complete a Garda Vetting application form.

Applications for the above should be made through our website or via email, attaching a cover letter (outlining your particular suitability to the role) with an updated Curriculum Vitae to recruitment@pieta.ie by 1^st October 2021.

PIETA IS AN EQUAL OPPORTUNITIES EMPLOYER