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Pieta - Vacancy: Remote 24hr Crisis Helpline Therapist

23/09/2021 10:59 | Anonymous

Remote 24hr Crisis Helpline Therapist

The Pieta 24hr Crisis Helpline is a confidential and professional service providing telephone/SMS crisis support, advice, and referral for those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.

Pieta is presently recruiting Remote Helpline Counsellors/Psychotherapists to join our existing team. Our Remote 24hr Crisis Helpline Therapist’s work 24 hours a week on a rolling roster to ensure our service is available 24 hours a day throughout the year.

Hours: 24hrs per week on average (13 X 8hr shifts per month)

Location: Remote

Salary: €22.84 basic rate per hour/€25.00 Sunday rate per hour

The ideal candidates will:

  • Have completed a Diploma or Degree course in Counselling & Psychotherapy.
  • Be a Fully Accredited or Pre-Accredited member of IAHIP, IACP, FTAI, NAPCP, ICP, BACP or equivalent.
  • Be flexible and available to work shifts across the 24-hour day, including night shifts & weekends and on a rotating basis.
  • Have previous helpline experience, either in a paid or voluntary capacity.
  • Have completed training and be experienced in working with those at risk of or affected by suicide.
  • Demonstrate evidence of their personal therapy work. 
  • Demonstrate excellent listening, communication, decision-making and assessment skills.
  • Demonstrate great warmth and the ability to empathise.
  • Work as part of a Clinical Team.
  • Be proficient in MS Office and Outlook.
  • Have experience using Salesforce or similar CRM system

The successful candidate shall be required to:

  • Build relationships and support callers using the stated policies and procedures of the Helpline.
  • Work within the ethos and philosophy of Pieta
  • Receive ongoing external clinical supervision and attend group supervision internally in Pieta once per calendar month.
  • Actively participate in Pieta internal meetings as appropriate e.g. staff/clinical meetings.
  • Take responsibility for one’s own continued professional development.
  • Keep up to date with best practice and procedures at all times in line with the Code of Ethics of IAHIP, IACP, FTAI, NAPCP, BACP, ICP or equivalent.

Note: The successful candidate will be required to complete a Garda Vetting application form.

Applications for the above should be made through our website or via email, attaching a cover letter (outlining your particular suitability to the role) with an updated Curriculum Vitae to recruitment@pieta.ie by 1st October 2021.


The Irish Association of Humanistic
& Integrative Psychotherapy (IAHIP) Ltd.

9.00am - 5.30pm Mon - Fri
+353 (0) 1 284 1665

email: admin@iahip.org

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