Log in

Dublin Simon Community: Counselling Coordinator Role

18/06/2021 08:00 | Anonymous member (Administrator)

Job title: Counselling Coordinator

About Us:

At Dublin Simon Community, we are passionate about making home a reality.

Our aim is to empower people to access and retain a home by providing housing, prevention services, addiction treatment, emergency response and other targeted interventions, through advocacy and partnership.

Requirements specific to this role:


  • To deputise in the absence of the counselling service manager as required

  • Be the first point of contact with internal & external referral agents

  • To allocate counselling referrals to counselling team as required

  • To attend meetings, conferences etc., as required by counselling coordinator

  • Manage counselling room booking systems

  • Support service manager in the recruitment of volunteer counsellors

  • Provide service induction to incoming volunteer counsellors

  • To undertake research projects as directed by counselling coordinator


  • The coordinator is required to maintain a clinical caseload in proportion to other duties of their role. Assist in the development & delivery of group facilitation & training programmes.
  • To establish appropriate contracts in relation to clients to facilitate the counselling process
  • To attend for regular external clinical supervision in accordance with professional code of ethics and organisational policy.
  • To inform and facilitate clients in accessing other appropriate Health Care and support services
  • Facilitate informal drop in counselling clinic programme, and provide crisis interventions as needed.
  • Maintain accurate, confidential records of clinical practice in line with code of conduct, ethics and to operate within the organisations policies and procedures.

Administration & Accountability

  • To prepare reports as required by the counselling manager
  • To engage in in-service and other relevant training opportunities and to keep up to date with new developments in the area of counselling
  • To compile monthly statistics as required
  • To implement counselling software systems as per service requirements

Service Development and Evaluation

  • To play an active role in the promotion and development of the service, and ensuring counselling website brochures etc, are up to date.
  • To engage in clinical audit, quality initiatives and service evaluation

Requirements of all Dublin Simon staff

  • Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations
  • To participate in regular supervision with counselling manager
  • To actively participate in team and other meetings and service reviews/ evaluations and to contribute to the development of policy and practice within your area of work and within Dublin Simon as a whole
  • To report any area of concern to your Manager in a timely manner
  • To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
  • Have a flexible approach to the work in response to organisational change, development and review of best practice.
  • Participate in and engage with a performance management programme.
  • Identify training needs with your line manager and participate in training opportunities appropriate to the role
  • To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative
  • To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate
  • To undertake other duties as may be requested by the line manager from time to time
  • To undertake your work in a manner that is friendly, flexible and informal.

Person Specification


  • A Degree in psychotherapy recognised by the IAHIP / IACP or equivalent.
  • Fully accredited with IAHIP/ IACP or equivalent
  • Understanding of the impact of childhood abuse and trauma
  • Understanding of why and how people become homeless and the needs they have in order to exit their situation out of homelessness
  • Assessing clients’ suitability for counselling/psychotherapy
  • Working within a range of therapeutic approaches
  • Providing short and long term therapy contracts
  • Working with traumatised clients in one-to-one and group settings
  • Responding appropriately to a range of mental health issues
  • Operating notification procedures in relation to child protection
  • Assessing risk and manage it appropriately
  • Incorporating relevant legislation, agreed policy directives and professional guidance into work practice
  • Operating professional and personal boundaries
  • Appreciation of the importance of professional and personal support systems
  • Full or part time experience providing counselling in a homeless service setting.
  • Experience of counselling evaluation & management software applications
  • Experience in intake and allocation of client referrals
  • Experience of developing and delivering a range of clinical & psychoeducational groups.
  • Experience of conducting client assessments


  • Masters in counselling/psychotherapy or mental health.
  • Over twos year full accreditation with IACP/IHIP or equivalent
  • Full driving license
  • 24 months full time/part time providing counselling in a homeless service. Experience of providing outreach and in reach informal counselling.
  • Knowledge of CORE software.
  • Experience of facilitating groups to clients who are vulnerable to homelessness.
  • Knowledge of the CAMS approach to suicidality.

Core Competencies:

  • Developing external relationships
  • Influencing and negotiation skills
  • Co-ordination and planning skills
  • Critical thinking and analysis skills
  • Monitoring own performance and correcting as appropriate
  • Commitment to providing the highest levels of quality service.
  • Respect for others
  • Openness to change
  • Commitment to Practice and professional development
  • Good Communication
  • Oral and aural, Written, Computer
  • Commitment to health & safety
  • Promoting choice, independence, health and well being.
  • Focused on outcomes
  • Commitment to effective Professional Practice and adherence to code of ethics
  • Planning and organising
  • Analysis & problem solving
  • Initiative and taking responsibility
  • Leadership
  • Influencing and negotiating
  • Resilience and positive outlook


Working Hours: 37.5 hours, 5-day liability, 25 days annual leave.

To apply please click here >>

The Irish Association of Humanistic
& Integrative Psychotherapy (IAHIP) Ltd.

9.00am - 5.30pm Mon - Fri
☎ +353 (0) 1 284 1665

email: admin@iahip.org

  • Home
  • Dublin Simon Community: Counselling Coordinator Role

2021 All rights reserved.
Privacy Policy