At Dublin Simon Community, we are passionate about making home a reality.
Our aim is to empower people to access and retain a home by providing housing, prevention services, addiction treatment, emergency response and other targeted interventions, through advocacy and partnership.
Requirements specific to this role:
To deputise in the absence of the counselling service manager as required
Be the first point of contact with internal & external referral agents
To allocate counselling referrals to counselling team as required
To attend meetings, conferences etc., as required by counselling coordinator
Manage counselling room booking systems
Support service manager in the recruitment of volunteer counsellors
Provide service induction to incoming volunteer counsellors
To undertake research projects as directed by counselling coordinator
- The coordinator is required to maintain a clinical caseload in proportion to other duties of their role. Assist in the development & delivery of group facilitation & training programmes.
- To establish appropriate contracts in relation to clients to facilitate the counselling process
- To attend for regular external clinical supervision in accordance with professional code of ethics and organisational policy.
- To inform and facilitate clients in accessing other appropriate Health Care and support services
- Facilitate informal drop in counselling clinic programme, and provide crisis interventions as needed.
- Maintain accurate, confidential records of clinical practice in line with code of conduct, ethics and to operate within the organisations policies and procedures.
Administration & Accountability
- To prepare reports as required by the counselling manager
- To engage in in-service and other relevant training opportunities and to keep up to date with new developments in the area of counselling
- To compile monthly statistics as required
- To implement counselling software systems as per service requirements
Service Development and Evaluation
- To play an active role in the promotion and development of the service, and ensuring counselling website brochures etc, are up to date.
- To engage in clinical audit, quality initiatives and service evaluation
Requirements of all Dublin Simon staff
- Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations
- To participate in regular supervision with counselling manager
- To actively participate in team and other meetings and service reviews/ evaluations and to contribute to the development of policy and practice within your area of work and within Dublin Simon as a whole
- To report any area of concern to your Manager in a timely manner
- To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
- Have a flexible approach to the work in response to organisational change, development and review of best practice.
- Participate in and engage with a performance management programme.
- Identify training needs with your line manager and participate in training opportunities appropriate to the role
- To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative
- To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate
- To undertake other duties as may be requested by the line manager from time to time
- To undertake your work in a manner that is friendly, flexible and informal.
- A Degree in psychotherapy recognised by the IAHIP / IACP or equivalent.
- Fully accredited with IAHIP/ IACP or equivalent
- Understanding of the impact of childhood abuse and trauma
- Understanding of why and how people become homeless and the needs they have in order to exit their situation out of homelessness
- Assessing clients’ suitability for counselling/psychotherapy
- Working within a range of therapeutic approaches
- Providing short and long term therapy contracts
- Working with traumatised clients in one-to-one and group settings
- Responding appropriately to a range of mental health issues
- Operating notification procedures in relation to child protection
- Assessing risk and manage it appropriately
- Incorporating relevant legislation, agreed policy directives and professional guidance into work practice
- Operating professional and personal boundaries
- Appreciation of the importance of professional and personal support systems
- Full or part time experience providing counselling in a homeless service setting.
- Experience of counselling evaluation & management software applications
- Experience in intake and allocation of client referrals
- Experience of developing and delivering a range of clinical & psychoeducational groups.
- Experience of conducting client assessments
- Masters in counselling/psychotherapy or mental health.
- Over twos year full accreditation with IACP/IHIP or equivalent
- Full driving license
- 24 months full time/part time providing counselling in a homeless service. Experience of providing outreach and in reach informal counselling.
- Knowledge of CORE software.
- Experience of facilitating groups to clients who are vulnerable to homelessness.
- Knowledge of the CAMS approach to suicidality.
- Developing external relationships
- Influencing and negotiation skills
- Co-ordination and planning skills
- Critical thinking and analysis skills
- Monitoring own performance and correcting as appropriate
- Commitment to providing the highest levels of quality service.
- Respect for others
- Openness to change
- Commitment to Practice and professional development
- Good Communication
- Oral and aural, Written, Computer
- Commitment to health & safety
- Promoting choice, independence, health and well being.
- Focused on outcomes
- Commitment to effective Professional Practice and adherence to code of ethics
- Planning and organising
- Analysis & problem solving
- Initiative and taking responsibility
- Influencing and negotiating
- Resilience and positive outlook
Working Hours: 37.5 hours, 5-day liability, 25 days annual leave.
To apply please click here >>