About Us:
At Dublin Simon Community, we are passionate about making home a reality.
Our aim is to empower people to access and retain a home by providing housing, prevention services, addiction treatment, emergency response and other targeted interventions, through advocacy and partnership.
Requirements specific to this role:
Organisational
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To deputise in the absence of the counselling service manager as required
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Be the first point of contact with internal & external referral agents
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To allocate counselling referrals to counselling team as required
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To attend meetings, conferences etc., as required by counselling coordinator
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Manage counselling room booking systems
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Support service manager in the recruitment of volunteer counsellors
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Provide service induction to incoming volunteer counsellors
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To undertake research projects as directed by counselling coordinator
Clinical
- The coordinator is required to maintain a clinical caseload in proportion to other duties of their role. Assist in the development & delivery of group facilitation & training programmes.
- To establish appropriate contracts in relation to clients to facilitate the counselling process
- To attend for regular external clinical supervision in accordance with professional code of ethics and organisational policy.
- To inform and facilitate clients in accessing other appropriate Health Care and support services
- Facilitate informal drop in counselling clinic programme, and provide crisis interventions as needed.
- Maintain accurate, confidential records of clinical practice in line with code of conduct, ethics and to operate within the organisations policies and procedures.
Administration & Accountability
- To prepare reports as required by the counselling manager
- To engage in in-service and other relevant training opportunities and to keep up to date with new developments in the area of counselling
- To compile monthly statistics as required
- To implement counselling software systems as per service requirements
Service Development and Evaluation
- To play an active role in the promotion and development of the service, and ensuring counselling website brochures etc, are up to date.
- To engage in clinical audit, quality initiatives and service evaluation
Requirements of all Dublin Simon staff
- Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations
- To participate in regular supervision with counselling manager
- To actively participate in team and other meetings and service reviews/ evaluations and to contribute to the development of policy and practice within your area of work and within Dublin Simon as a whole
- To report any area of concern to your Manager in a timely manner
- To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
- Have a flexible approach to the work in response to organisational change, development and review of best practice.
- Participate in and engage with a performance management programme.
- Identify training needs with your line manager and participate in training opportunities appropriate to the role
- To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative
- To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate
- To undertake other duties as may be requested by the line manager from time to time
- To undertake your work in a manner that is friendly, flexible and informal.
Person Specification
Essential:
- A Degree in psychotherapy recognised by the IAHIP / IACP or equivalent.
- Fully accredited with IAHIP/ IACP or equivalent
- Understanding of the impact of childhood abuse and trauma
- Understanding of why and how people become homeless and the needs they have in order to exit their situation out of homelessness
- Assessing clients’ suitability for counselling/psychotherapy
- Working within a range of therapeutic approaches
- Providing short and long term therapy contracts
- Working with traumatised clients in one-to-one and group settings
- Responding appropriately to a range of mental health issues
- Operating notification procedures in relation to child protection
- Assessing risk and manage it appropriately
- Incorporating relevant legislation, agreed policy directives and professional guidance into work practice
- Operating professional and personal boundaries
- Appreciation of the importance of professional and personal support systems
- Full or part time experience providing counselling in a homeless service setting.
- Experience of counselling evaluation & management software applications
- Experience in intake and allocation of client referrals
- Experience of developing and delivering a range of clinical & psychoeducational groups.
- Experience of conducting client assessments
Desirable:
- Masters in counselling/psychotherapy or mental health.
- Over twos year full accreditation with IACP/IHIP or equivalent
- Full driving license
- 24 months full time/part time providing counselling in a homeless service. Experience of providing outreach and in reach informal counselling.
- Knowledge of CORE software.
- Experience of facilitating groups to clients who are vulnerable to homelessness.
- Knowledge of the CAMS approach to suicidality.
Core Competencies:
- Developing external relationships
- Influencing and negotiation skills
- Co-ordination and planning skills
- Critical thinking and analysis skills
- Monitoring own performance and correcting as appropriate
- Commitment to providing the highest levels of quality service.
- Respect for others
- Openness to change
- Commitment to Practice and professional development
- Good Communication
- Oral and aural, Written, Computer
- Commitment to health & safety
- Promoting choice, independence, health and well being.
- Focused on outcomes
- Commitment to effective Professional Practice and adherence to code of ethics
- Planning and organising
- Analysis & problem solving
- Initiative and taking responsibility
- Leadership
- Influencing and negotiating
- Resilience and positive outlook
Location: Dublin
Working Hours: 37.5 hours, 5-day liability, 25 days annual leave.
To apply please click here >>
