Role: Centre Administrator
Location: Ballyfermot
Hours:
Monday 4pm – 8pm
Tuesday 9am – 1pm
Wednesday 9am – 1pm
Thursday 4pm – 8pm
Employment Type: Permanent Position
Pieta’s vision is a world where suicide, self-harm and stigma have been replaced by hope, self-care and acceptance. Pieta provide a range of counselling services for people who are suicidal, engage in self-harm or who are bereaved by suicide. Pieta House also operate a national 24-hour helpline (1800 247 247) and a dedicated Education and Training office. We are committed to delivering our services with care and professionalism and continue to strive to ensure that we provide the best service for our clients
The role of the Centre Administrator is to provide a welcoming and supportive environment for all who attend, as well as ensuring the smooth running of the centre’s daily activities and be present in the centre. Reporting directly to the Lead Therapist this role will include, but may not be limited to the following:
Responsibilities:
- Welcoming clients to the centre and general reception duties
- Managing petty cash, post and donations in line with Pieta policy
- Completing required maintenance and safety checks and linking with operational department around these
- Provide administrative support to therapists under the direction of Lead Therapist
- Organising meetings and take minutes as required
- Ensure appropriate filing system (both paper and electronic)
- Ensure data kept in line with GDPR, data protection and confidentiality policies
- Opening and closing of the Pieta centre
- Ensure appropriate resources available for smooth running of the centre in line with centre budget and maintain office equipment and coordinate purchasing and delivery of office stationery
- Ensure invoices and back-up documentation are submitted on time
- Work in accordance with the policies and procedures of Pieta
- Carry out such other duties as may reasonably be requested by Pieta
- This role also requires some evening and/or weekend work
Education, Skills & Experience:
- Must have strong computer skills, including proficiency in using Microsoft office
- Good organisational and administration skills with careful attention to detail
- Capacity to complete work in a timely and accurate manner
- Experience in working with databases an advantage (e.g. Salesforce)
- Interpersonal and Communication Skills
- Calm, compassionate and welcoming manner
- Proficient communication and interpersonal skills
- Ability to take responsibility for ensuring that work is completed to a high standard
- Ability to work on their own initiative and a strong ability to work with a team
- Exercises good judgment about who to share information with when the level of confidentiality is unclear
- Organised and flexible in meeting multiple demands
- Demonstrate a belief and enthusiasm for the work of Pieta and adhere to the core values of Pieta
Note: Garda Vetting is required (of the successful candidates) for all positions.
Applications for the above should be made through our website or via email, attaching a cover letter (outlining your particular suitability to the role) with an updated Curriculum Vitae to recruitment@pieta.ie by 26th February 2021.
PIETA IS AN EQUAL OPPORTUNITIES EMPLOYER